Privacy Policy
This Privacy Policy describes how Officina Meccanica Veloce collects, uses, and protects your personal information when you use our online platform or services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Italian privacy legislation.
Information We Collect
We collect different types of information in connection with your use of our site and services:
Information You Provide to Us: We collect information that you voluntarily provide when you interact with our service, such as when you fill out forms, make inquiries, request services, or communicate with us. This may include your name, contact details, vehicle information (if relevant to the service request), and any other information you choose to share.
Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other analytical data. This information helps us understand how users interact with our site and improve our services.
Cookies and Similar Technologies: Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for marketing purposes. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
Legal Bases for Processing
We process your personal information based on several legal grounds:
Performance of a Contract: Processing is necessary for the performance of a contract for services you request or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests. This includes improving our services, marketing our services, and ensuring the security of our site.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Consent: We may process your information based on your explicit consent for specific purposes, which you can withdraw at any time.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services, including processing service requests and appointments.
To communicate with you, respond to your inquiries, and provide customer support.
To improve, personalize, and expand our online platform and services.
To understand and analyze how you use our services.
To develop new services, features, and functionality.
To detect and prevent fraud and other illegal activities.
For compliance with legal obligations and to protect our rights and interests.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing (if applicable), and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with your consent.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
The right to access: Request a copy of the personal information we hold about you.
The right to rectification: Request correction of inaccurate or incomplete information.
The right to erasure: Request the deletion of your personal information under certain conditions.
The right to restrict processing: Request the restriction of processing your personal information under certain conditions.
The right to object to processing: Object to our processing of your personal information under certain conditions.
The right to data portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Withdraw your consent at any time where we rely on your consent to process your personal information.
The right to lodge a complaint: Lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us in writing at:
Officina Meccanica Veloce
85 Via Emilia
Bologna, Emilia-Romagna, 40122
Italy